Marlor-Maki Property Management offers a team approach to tackling the day to day trials and tribulations involved in managing social housing. Our staff has a wide variety of skills, backgrounds and experience to draw on. We are committed to improving and giving our clients the best possible service and advice.
How often will the firm be on site? Our on-site office hours are proposed in our contract. The primary Property Manager as well as other members of our team will be working on your workload on and off site. Issues often have the input of several opinions and experiences.
What is included in the fee? The proposed contract specifies what type of disbursements and services are included in the base fee and what are considered additional fees. Marlor-Maki Property Management's fee structure is typically based upon a full service contract and is payable on a monthly basis.
How often does the firm formally report to the Board? Marlor-Maki Property Management regularly has two staff members attend board meetings. Formal written reports and financial reports are prepared for all the board packages for distribution before the meeting.
What are the educational and professional qualifications of the staff? Marlor-Maki Property Management has developed quite a varied and extensive "team". We enjoy the perfect mix of seasoned staff (some with over 20 years of experience) and 'newbies' to keep us from getting stuck in a routine groove and open to new ideas, techniques and proceedures.
Three current staff are working on achieving their IHM (Institute of Housing Management) accreditation. All staff are dedicated to attending workshops, taking online courses and reading material to keep them up to date on changes in the housing sector.
It is your responsibility as a board member to ensure that your housing project is receiving the best possible service for the best possible price. Ensure that you get the most for your dollar and that the firm you are considering is truly committed to your project. Remember, you as a Board work very hard to meet your objectives, therefore, it is important that your level of dedications and commitments are carried through the daily administration.